Careers
How we hire
Dootsa is a South African survey and insights platform. We hire people who can protect participant trust — in the field, in support, and in professional roles. This page explains our skills-first pathways for applicants, partners, and auditors.
- Skills before CV: for gated roles you learn how Dootsa works, then prove understanding — we do not rely on CV keywords alone.
- Randomized bank: each formal attempt draws 25 questions (including integrity “trick” items) with shuffled options.
- High bar, fair access: 85% pass mark, untimed assessment (~12–15 minutes), free e-learning (~30–45 minutes), optional practice quiz.
- Certificate: passers receive email confirmation and a downloadable PDF certificate for their records.
- Retry with purpose: failed attempts wait 14 days, or 7 days if full member onboarding is complete — encouraging profile quality without indefinite lockout.
Pathways by role type
- Create a free account
- Complete field Careers Academy modules (and/or member onboarding)
- Pass the 85% assessment
- We save your province — HR contacts you when operations activate locally
- Earn while you wait via surveys, vouchers, and referrals; performance pay starts once recruiting
Pay is results-only (verified signups and bonuses). Use the earnings calculator on the field ambassador listing.
- Read the role — including commission, holdback, and relationship difficulty
- Complete professional-track Careers Academy and pass 85%
- Submit your CV for HR review (target: 10 business days)
- If hired: commercial stages (support / apprentice → eligible / AM) before full primary commission
- Earn on closed, paid field campaign deals — accrue on accept, pay after payment, holdback for relationship durability
Support staff who build trust on tickets can grow into this track. See the calculator and process on the Account Manager listing.
- Read the role on Careers
- Sign in and complete Academy modules (when the listing requires a pass)
- Optional practice, then formal assessment
- Submit CV with recruitment consent
- HR reviews (target: 10 business days)
Default Academy pathway
- Read the role on Careers
- Sign in and complete Academy modules
- Optional practice, then formal assessment
- Submit CV with recruitment consent
- HR reviews (target: 10 business days)
POPIA, PAIA & your data
We process contact details and CVs only for recruitment. You consent at apply time. Applications are retained for up to 12 months unless you request earlier deletion via privacy. Access to Dootsa company records is described in our PAIA Manual. See also our Trust centre.
Careers Academy is an application-layer control for workforce quality: immutable question snapshots per attempt, pass/fail audit trail, signed time-limited CV access for HR, and pipeline status changes logged for accountability. Field ambassador passes can feed national recruitment and workforce formalities; corporate applications are reviewed in the HR inbox with explicit consent records. Account Manager commission is paid only on Finance-recorded campaign payments with audit-logged holdback and clawback.