™Cookie Policy
Version 1.2 · Effective: 1 March 2025 · Last Updated: 23 July 2026
This Cookie Policy should be read together with our Privacy Policy, Terms of Service, and PAIA Manual. You can also view our Trust and Compliance page.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website operators.
2. Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
next-auth.session-token | Authentication session (keeps you signed in) | Session / 30 days |
next-auth.csrf-token | Cross-site request forgery protection | Session |
next-auth.callback-url | Stores redirect URL after authentication | Session |
2.2 Functional Cookies
| Cookie | Purpose | Duration |
|---|---|---|
dootsa-theme-preference | Remembers your selected light, dark, or system appearance preference | 1 year |
dootsa-cookie-consent | Records your cookie consent choice | 1 year |
2.3 Analytics Cookies
When you choose Accept All on the cookie banner, we load self-hosted PostHog (open-source product analytics on infrastructure we control, typically in South Africa). This is not Google Analytics and is not advertising tracking.
| Cookie / storage | Purpose | Duration |
|---|---|---|
ph_* / localStorage | Distinct id, session, and feature flags for consented analytics, autocapture, session replay, and heatmaps (clicks, scrolls, rage/dead clicks) | Up to 1 year (localStorage) / session |
Choosing Essential Only (or clearing consent) means no PostHog script, no session replay buffer, and no heatmap capture. We do not use third-party advertising cookies.
2.4 Marketing / Advertising Cookies
We do not use any marketing or advertising cookies.
3. Legal Basis
- Strictly necessary cookies: Set without consent as they are required for the Platform to function (GDPR Recital 32; ePrivacy Directive Art. 5(3) exemption).
- Functional cookies: Set based on your consent, which you can provide or withdraw via the cookie banner.
- Analytics cookies (PostHog): Set only after you choose Accept All on the cookie banner (consent).
4. Managing Cookies
You can control cookies through:
- Cookie banner: When you first visit the Platform, a banner allows you to accept or decline non-essential cookies.
- Theme selector: On your first visit, the appearance selector opens automatically so you can choose your light, dark, or system preference.
- Browser settings: Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from using the Platform.
- Privacy settings: Logged-in users can manage their consent preferences from the Privacy & Data page.
5. Changes to This Policy
We will update this Cookie Policy if we change the cookies we use. The effective date at the top indicates the latest revision.
6. Contact
For questions about our use of cookies:
- Privacy: privacy@dootsa.com
- Support: help@dootsa.com
See also our Privacy Policy and PAIA Manual.
By continuing to use Dootsa's website, you acknowledge that you have read and understood this Cookie Policy.